Telrex
provides IP call recording and contact center optimization software. By
focusing exclusively on VoIP, Telrex brings advanced recording and
monitoring technology to small and medium businesses that were
previously unable to afford solutions such as VoIP recording and
monitoring, call scoring and agent coaching for contact centers, and
contact center computer recording and monitoring. Their CallRex product
supports IP telephony systems, VoIP softswitches and unified
communications solutions from Nortel, 3Com, ShoreTel and more.