News
Voice Smart Networks Reports Rapid Increase in the Adoption of Hosted VoIP Among
Small to Mid-sized Companies
VENTURA, CA — April 29, 2010 — Voice Smart Networks, an industry leader in unified
communications, announced today that hosted Voice over Internet Protocol (VoIP)
is experiencing tremendous adoption by small to mid-sized businesses. A number of
distinct benefits such as superior quality of service, reduction of cost, flexibility,
built in business continuity and advanced applications are driving the demand for
hosted VoIP technology.
Unlike a traditional phone system, hosted VoIP requires no on-site PBX hardware.
Instead the technology uses VoIP service to place and receive calls using the Internet.
This service is frequently hosted remotely by a 3rd party VoIP provider. As a result,
an end user’s communication via VoIP service is handled by redundant enterprise
servers offsite. In addition to the profound upfront cost savings this presents,
hosted VoIP technology enables one’s phone system to be completely scalable and
flexible. An organization can add or remove phones on a hosted system any time.
Hosted VoIP serves the needs of entrepreneurs and enterprises alike, by delivering
powerful features such as improved call quality, valuable disaster recovery tools,
and applications designed specifically for telecommuters and remote workers. Included
in the system are advanced features such as unified messaging, automatic call distribution,
auto attendant, call recording, call flow reporting as well as traditional PBX features.
The U.S. business hosted IP voice services market is expected to grow from 828,350
seats in 2008 to 4,910,499 seats in 2013, a CAGR of 42.8%, according to Interactive
Data Corporation (IDC), a market research firm specifically focused on the IT segment.
"The SMB marketplace has started to really embrace hosted VoIP because it dramatically
increases their profitability and gives them a competitive advantage," said Mark
Wadnizak, President of Voice Smart Networks. "For many customers off premise communications
technology is preferable. In a hosted environment, companies can take advantage
of flexible technology knowing that if a disaster occurs, whether a power outage
or natural, the system will remain up without interruption."
"After we understand our customers’ strategic business objectives we recommend the
right technology to support all of their needs and in many cases that means a hosted
solution," added Mr. Wadnizak. "Hosted VoIP is quickly becoming more than an acronym,
it’s raising the bar for Unified Communications providers, while giving businesses
the edge they need to compete in today’s marketplace."
ABOUT VOICE SMART NETWORKS
Founded in 1982, Voice Smart Networks is committed to establishing and maintaining
a dynamic partnership with every customer. Extensive technology and service experience
allows Voice Smart Networks to team up with industry leading manufactures such as
FreedomIQ, Zultys and ShoreTel to develop an understanding of each customer’s unique
telecommunications requirements, and in turn, custom design solutions that increase
their customer’s profitability and make their customer’s more competitive within
their own industry. For more information and to discuss "real case scenarios" please
call 800-500-2696 or visit us at www.voicesmartnetworks.com.