Remote Management
The right remote control solution is a critical part of your IT problem solving
toolkit. With a click of a mouse, our help desk technicians can remotely diagnose
and solve your problems. This means you receive fast, secure, and accurate assistance
with your first call; no more expensive onsite visits or downtime. Some of our features
are:
- Complete remote control of user mouse and keyboard
- Bi-directional file transfers
- Secure, authenticated communication
- Firewall friendly
- Multi-Windows platform support
Whenever you provide remote access to critical applications and sensitive data,
it's not enough to assume they're secure - you need to know for sure. Financial
data, customer data, personal data, patient files ... the list is endless, and if
your remote control solution isn't safe enough, they can be intercepted, distorted,
and even erased. Worst case, you'll never know it happened. Our remote services
offer unparalleled security features such as:
- Secure the remote computer against unauthorized access across the wire.
- End-to-end protection by using the Advanced Encryption Standard (AES) with key lengths
up to 256 bits.