The MX family of products allow enterprise customers to scale up to 1,000 users per site utilizing a single all-in-one product that incorporates all communication functions and requires no external servers or gateways. The complete solution is managed from a single graphical management interface. And because all Zultys MX IP-PBX systems are based on the open Session Initiation Protocol (SIP), you are assured of unrivalled flexibility.
A Zultys Unified Communications system ensures your company can get on with business. Key features include:
- Unified Communications client for Microsoft Windows, Apple Mac and Linux desktops improves productivity and enhances customer service
- Access to company-wide Presence information increases productivity by ensuring staff can immediately see who is available
- Secure built-in Instant Messaging allows staff to quickly share information even when they are on the phone and provides a archive of all Instant Messages exchanged
- Advanced applications such as fax server, voicemail, IM, presence and automated attendants all within a single appliance server
- Contact Center with supervisor functionality and call recording
- Automatic Call Distribution (ACD) Groups and Hunt Groups to allow calls to be distributed among team members ensuring calls are answered promptly
- Voicemail system with automatic mailbox creation
- Fax server for paperless sending and receiving of faxes. Incoming fax messages may be easily stored for future reference
- Microsoft Outlook integration with direct dialing from this popular application
- Microsoft Exchange integration providing single inbox for delivery of voicemail and faxes
- Integration with popular Customer Relationship Management (CRM) applications via industry standard TAPI link
- Forwarding of calls to your mobile handset or re-routing calls to voicemail based on your availability, who is calling, time of day, etc.
- Use of open standards simplifies solution integration and guarantees a smooth evolution to the future
- Integration with 3rd party SIP based equipment and IP Phones from vendors such as Polycom, Cisco, Aastra, Snom and others
- Easily build complex Interactive Voice Response (IVR) interfaces to your back end data systems
- Industry standard Text-to-Speech (TTS) interoperability to provide real-time custom message playback
- Ease of connecting your diverse corporate environments with survivable remote offices with links to headquarters providing free calling across the internet for all of your employees
- Integration with your existing legacy phone systems for graceful VoIP evolution
Please complete the Contact Us form, or call us directly, to request details so we may evaluate your business requirements and propose a solution tailored to your needs.