Voice Smart Networks Awarded ShoreTel's Highest Champion Partner Status-- Certified Orange

NEWS FOR IMMEDIATE RELEASE

   VENTURA, CA -- January 2009 -- Voice Smart Networks, an industry leader in business communications, announced today that they will begin selling and delivering ShoreTel Unified Communication solutions as a new ShoreTel Champion Partner.  ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of Pure IP Unified Communications (UC) solutions, has designed the Champion Partner Program to strengthen the relationship between ShoreTel and its partners, advancing and growing both companies' market share in the unified communications industry, while ensuring every customer continues to be delighted with their ShoreTel experience.

   "We're pleased to welcome value-added partners into the Champion Partner Program -- especially those that have a commitment to sales and technical training, infrastructure development and focus on customer service in delivering our innovative products and leading business solutions," said Tom Hamilton, senior director of worldwide channel marketing at ShoreTel.  "In this case, we are encouraged by Voice Smart Networks' commitment to value-add solution sales and delivery of ShoreTel Unified Communications systems.

   "Voice Smart Networks is proud of achieving the highest standing as a ShoreTel Partner, and to be among an elite group of only forty resellers worldwide who enjoy this distinction," said Mark Wadnizak, CEO, "Our customers know the success of any major technology project is dependent on having the right product, and experienced service providers like Voice Smart Networks.  I look forward to continuing to be the premier partner for ShoreTel in this market.”

   Since ShoreTel's first product shipment in 1998, customer satisfaction has been at the core of ShoreTel's top business priorities, and is a requirement for the primary business values for all ShoreTel partners.  Customers who purchase ShoreTel solutions rank their product above other manufacturers for technology, ease of use, management, customer service, solution experience, product features and performance.  Voice Smart Networks is committed to satisfying future customers, helping contribute to ShoreTel's ranking as Best Overall VoIP telephony vendor among end-users for the past five years in a row, according to industry analyst firm Nemertes Research.

About Voice Smart Networks

   Founded in 1982, Voice Smart Networks is committed to establishing and maintaining a dynamic partnership with every customer.  Extensive technology and service experience allows Voice Smart Networks to team up with industry leading manufacturers such as Mitel, ShoreTel, and Inter-Tel to develop an understanding of each customer's unique telecommunications requirements, and in turn, custom design solutions that increase their customer's profitability and make their customer's more competitive within their own industry.  For more information and to discuss "real case scenarios" please visit us at www.voicesmartnetworks.com or call 1-800-500-2696.

About ShoreTel, Inc.

   ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP Unified Communications solutions.  ShoreTel enables companies of any size to seamlessly integrate all communications - voice, video, messaging and data - with their business processes.  Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions.  ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability, while driving down the overall total cost of ownership,  ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany.  For more information, visit www.shoretel.com or call 1-877-80SHORE.