Mitel: Call Logging and Recording
« Contact Center
« Product Catalog
Today's business environment requires peak efficiency and quality customer service.
Mitel offers solutions by leading vendors that enable call recording, monitoring,
evaluating and reporting.
VERINT® (Formerly Mercom™ Systems, Inc.) provides award-winning interaction
recording and performance evaluation solutions. With over 6000 Audiolog™ Interaction
products installed in leading call centers, mission-critical public safety and government
agencies, utilities, and financial institutions around the world, Verint has achieved
a reputation for excellence through solutions that transform recorded interactions
into valuable business insight. Audiolog™ is compatible with virtually all
telephone systems. In addition, Audiolog leverages Inter-Tel's OAI enabling advanced
functionality.
OAISYS is a premiere developer of interaction management and voice documentation
solutions for small-to-medium-sized businesses. Our solutions help companies attract
and retain customers by digitally capturing customer interactions for simple retrieval,
playback and management through intuitive interfaces to fit various users' needs.
Our solutions integrate to provide a communications solution that enables companies
and employees to communicate more quickly, easily and efficiently.
VoicePrint® is a leading provider and innovator of interactions recording, call
logging, quality management and performance optimization solutions for contact centers,
financial traders, government, and public safety organizations worldwide. VPI's
flexible, software-based technology enables organizations to reliably capture, evaluate
and analyze interactions in order to cultivate customer satisfaction, leading to
substantial improvement of business performance. VPI systems are designed for reliability
and adaptability, building on open standards technology and Commercially-Off-The-Shelf
hardware for simple maintenance, integrations and expandability.
« Contact Center
« Mitel Products
« Product Catalog