Call center software is what other vendors offer. With the unified IP business communications offering from Interactive Intelligence, your business gets complete solutions. A complete contact center platform for multichannel interactions, offered with a choice of deployment models - as a cloud-based service, on-premise, or a managed service where we do it all. IP telephony that extends scalable, application-rich IP PBX andmessaging functionality throughout the enterprise. Business process automation to automate multi-step people-centric processes, and document management solutions to handle even the most extensive information volumes. Our industry solutions are complete and tailored with expertise in accounts receivable management,financial institutions, government agencies, the insurance industry, and outsourcers.